Refund Policy
Every order is discussed and confirmed directly over WhatsApp before any payment is made, so our refund policy is intentionally narrow.
We refund when:
- The product arrives damaged in transit
- We mistakenly send the wrong product
We don't refund for:
- Change of mind after ordering
- Natural variation in hand-painted work compared to reference photos
- Size or color chosen incorrectly by the customer
- Delivery delays once India Post has the shipment